1. TERMS
The www.medicalasers. gr is an electronic product catalog for information and distribution of products, via the internet, created by the company under the name Chatzianastasiou C. and Co., with the distinctive title Solution Medical Care, based in Thessaloniki, on 51, Chalkidiki Street, 55535 P.C. with VAT number: 999735059 and Tax Office: Z' Thessaloniki.Tel:2310303013Til:2310943313fax:2310935845
e-mail: info@medicalasers.gr
Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the electronic catalogue at www.medicalasers. gr and govern every transaction.
Every user who enters the company's website and makes use of the services of the electronic catalogue www.medicalasers. gr is considered to consent and accept unreservedly, without exceptions, all the terms listed on this website. Any shipment of an order implies acceptance of all the terms listed.
Please read carefully and regularly the termsof usein order to be informed of any changes. Solution Medical Care reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store. Solution Medical Care undertakes to inform users of any modifications as well as of any change, through the website of this e-shop. It is clarified that the change of terms does not cover orders that have already been made.
2.LIMITATION OF LIABILITY
Solution Medical Care makes every effort to provide high quality services. The information contained in this web site has been collected and checked with the utmost care. Thecompanyundertakes, as to the completeness and validity of the information listed on its website, both as regards the existence of the essential characteristics, which are described on a case-by-case basis for each product available, and to the accuracy of the data relating to the services provided by its online store, subject to any technical or typographical errors, that have escaped attention or have occurred unintentiously or due to any interruptions in the operation of the website due to force majeure. The companycannot guarantee that there will be no errors or omissions.
The electronic product catalogue is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. is provided for your convenience and Solution Medical Care is not responsible for the contents, products and services provided to these external links. The online store is also not responsible for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it. The www.medicalasers. gr is not responsible for damages, which may arise from the execution or not of orders or from any delay in execution, for any reason.
In our n electronic catalogue, the photos of the products are indicative, and the prices are listed with and withoutF. P. A. or if, because of the nature of the goods, the price cannot reasonably be determined in advance, the manner in which the price is to be calculated and, where applicable, all the additional charges for dispatch, delivery or, where these cannot reasonably be calculated in advance, the fact that such additional charges may be required. Also, in our online store are mentioned indications of availability of the products. However, the final availability of these products you ordered is confirmed only during the processing of your validly and finally registered order. If the availability or delivery time differs from the one indicated on the product page, the company guarantees timely information to consumers, on the unavailability of products. No warranty can be provided for the availability of products. The Company, at its sole discretion, is entitled to terminate or suspend the use of the website and its services at any time, for any reason (i.e., x. maintenance procedures), without being responsible.
3. INTELLECTUAL PROPERTY RIGHTS
The website www.medicalasers.gr is the official electronic product catalog of Solution Medical Care. The entire content of the websites, posted by Solution Medical Care including images, audio files, graphics, photographs, drawings, texts, services and products, are the intellectual property of Solution Medical Care and are protected under the relevant provisions of Greek law, European law and international conventions. names, images, logos, and distinctive features representing Solution Medical Care and/or its online store and/or third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of Solution Medical Care and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their display and exposure on the website www.medicalasers.gr should in no way be construed as a transfer or assignment of a license or right to use them.
Visitors to www.medicalasers. gr retain a limited and non-exclusive right to create a hyperlinkfor thehome page www.medicalasers. gr in a web site owned by them, as long as this hyperlink does not describe www.medicalasers. gr or its products and services in a false, misleading, and derogatory way.
4. USER LIABILITY
Users of the website www.medicalasers. gr accept that they will not use it for sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal, threatening, offensive, harmful, annoying, libelous, defamatory, vulgar, obscene, which is a violation of someone else's privacy, shows empathy or expresses racial, ethnic or other discrimination, may cause harm to minors in any way and is not entitled to be transmitted, in accordance with law or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered in confidentiality agreements), that violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, files or programs; that are designed for the purpose of interrupting, causing damage, destroying or obstructing the operation of any software or computer hardware, intentionally or unintentiledly violating the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store users' personal data.
5. PROTECTION OF PERSONAL DATA
The company recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and for this reason it takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The company expressly assures you that in no case does it distribute, sell, and rent your personal data to third parties. All data is stored on the company's central servers, which operate under a high level of security regime and which are protected from improper use and are not accessible by unauthorized persons. The company is certified and meets all the compliance requirements of the General Data Protection Regulation (GDPR).
During your visit to our online store of www.medicalasers. gr you can browse, without providing any personal information. You will be asked to provide personal information that concerns you, indicatively mentioned (name, surname profession, e-mail address, shipping address of products, etc.), as a rule to process your orders, to provide our services for your best and immediate service or to inform you about new offers and products, if you subscribe to the newsletter. Your personal data, which you declare anywhere on the pages and services of the websites www.medicalasers. gr, are kept solely for reasons relating to your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities). We process and use your personal data only if you have stated your explicit consent. At any time, the user maintains the right to be informed or to object to the further processing of its data, in accordance with the applicable legislation on the protection of personal data.
Here you can see in detail the Privacy Policy of Solution Medical Care.
6. RIGHT OF WITHDRAWAL
In case of purchases you make from our online store, you can unaccountably request that a product be returned and we pay you the price, provided that you notify us in writing, through the special contact form, which you will find here, within 14 calendar days of receipt of the product by you or by a third party you will indicate. In case you order a batch of products, the deadline starts from the moment you receive the last product of the lot or with the completion of the last benefit in the case of periodic benefits. By exercising the withdrawal you are obliged to return to us the product in its original excellent condition (as new) in which it was delivered to you or to provide us with clear and uncontroversial proof that you have sent it securely within 14 calendar days of the exercise of your right of withdrawal and within the same time limit, which starts from the time of receipt of your request for withdrawal, we are obliged to refund any amounts you have paid us using the payment method you had chosen to pay us the price. In case you have paid with a payment card, the company immediately proceeds to the order to the issuer of the card and bears no responsibility for any delays in crediting the price to you by third parties. The right of withdrawal is not exercised in case the order placed for return is less than < the amount of 30,00 Euro.
In any case, the products you wish to return must be accompanied by the necessary legalization documents, documents, and receipts. The cost of returning the goods is not covered by Solution Medical Care and is borne by the consumer.
The consumer shall be liable for any reduction in the value of the goods only because of the management of the goods other than that necessary to establish the nature, characteristics and functioning of the goods. No responsibility lies with the company and will not compensate a consumer, rendering invalid the effects of the withdrawal, in case damage has been caused to the goods, regardless of the fault of the consumer or in case of use which exceeds the measure necessary for the determination of the nature, characteristics and operation of the goods.
You are not entitled to withdrawal in the cases of article 3l of Law 2251/94 on consumer protection and in any other case where this is provided for by law or by law, in accordance with the law. Indicatively and not restrictively from the right of withdrawal are excluded, inter alia, products manufactured in accordance with the specifications of the consumer, products that can deteriorate or expire soon, products that are not suitable for return for health protection reasons or for hygiene reasons (eg headphones), provided that they are sealed and unsealed after delivery, as well as products which, after delivery, due to their nature are inextricably mixed with other elements, the products in which you declare the consumer's consent and it is confirmed on his behalf that he loses the right of withdrawal, in cases where the price of the products has been paid and in addition the products have been received by the physical store, as the sale is not considered to have been made remotely Mr. l. p.
7. ORDER CANCELLATION
Without limitation of the provisions on Withdrawal of Article 6, the electronic order may be cancelled, which has been completed but the product has not yet been shipped, provided that it takes place by the endof the same day that the order took place and an e-mail is sent to the company's e-mail address info@medicalasers.gr explicitly indicating your order number and details. in case of any omission or shipment of e-mail without containing the above information, the company releases from any obligation to cancel the order. Otherwise, the company proceeds immediately to the cancellation of your order and the refund of your money, within 14 days of the cancellation.
8. LIABILITY AND GUARANTEE-LIABILITY FOR DEFECTS
The withdrawal of Article 6 does not concern defective products or products in which there is a lack of agreed status, which are covered by their respective guarantees.
Here you can see in detail the Return Policy of Solution Medical Care.
9. PAYMENT METHODS
Payment of products purchased online from our online store can be made, via credit / debit or prepaid card, through e-Banking, by bank deposit and PayPal.
Here you can see in detail the Payment Methods of Solution Medical Care.
10. ORDER COMPLETION - DELIVERY OF PRODUCTS
As soon as your order is placed, you will see the following message (example): "Your order has been completed. Thank you. Your order number is XXXXX". Please then check your e-mail, as you will be sent a confirmation e-mail from the company, which will contain the details of your order. Then, after processing your order, you will be sent a new e-mail from the company, in relation to the delivery date(s), the way, the hours and the possible cost of delivery of the product(s).
The delivery time of your order cannot exceed 30 calendar days from the completion of the order. In any case, you will be informed by the company about the delay time, to re-confirm your order.
Here you can see in detail the Ways and where there are Shipping Costs of Solution Medical Care.
In case you wish to have a different meansof delivery than the one indicated by the company; you will bear its cost independently.
11. ORDER DELAY
Your order may be delayed for the following reasons:
- The product has been delayed being sent by our supplier. In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestic or international. But there are cases where an order of ours can be "stuck" in customs or in its transportation, so we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver the order to you without this product or to suggest an alternative. We will send this item to you immediately after receiving it in our warehouses.
- The product you ordered has already been removed and is not available. Among the products we exhibit in our online store there are rare cases where their supplier suddenly and unannounced announces that he is removing them. In this case, an employee of our company will contact you immediately to give you all the alternatives.
- In times of extreme weather or strikes as well as in any case of force majeure, which may affect the transportation and delivery of your order.
- In case it is impossible to communicate with you by phone and / or e-mail (if there is a problem in your order, either in relation to the product or in relation to its payment) because e.g. your information you have entered is not properly updated.
In any case, you will be informed by the company about the delay time of your order, to re-confirm your order.
12. INFORMATIVE E-MAILS (NEWSLETTERS)
The company regularly sends informative e-mails. The company is not responsible if the newsletters are not delivered to their destination, although it makes every effort to deliver It In case you wish to no longer receive newsletters or wish to unsubscribe from the company's news sending system in total, you can inform us using the site's contact form. The information from the company is made only if you choose it and for as long as you wish. On the contrary, in case you have placed an order with the company, using our site, we send automated informative messages (e-mail) about the progress of your order. There is no way to disable these updates, the dispatch of which is a prerequisite for the proper development of your order. We invite you to make sure that these e-mails can reach you and that you keep them throughout the duration of our transaction.
It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.
13. DISPUTE RESOLUTION
At Solution Medical Care we are particularly interested in serving the needs of consumers and solving any problems they have from their transactions with us. Any dispute related to the use of the e-shop and to the products and services sold through it, will first try to resolve it out of court and in case of non-agreement, the courts of Thessaloniki will be competent locally.